Changi Airport unveils remarkable upgrades

Changi Airport unveils remarkable upgrades
Elly Huynh
Changi Airport unveils remarkable upgrades

Singapore's Changi Airport has revealed its newly revamped Terminal 2 after undergoing an extensive three-and-a-half-year renovation. This eagerly anticipated transformation adds 21,000 square meters of space to the terminal, significantly enhancing Changi's capacity to handle increased passenger traffic. Terminal 2 can now efficiently serve 16 airlines, connecting travelers to 40 different cities. This expansion project has amplified Changi Airport's annual passenger capacity by five million, elevating the total capacity to an impressive 90 million passengers across all four terminals.


Passenger Experience

The upgrade is packed with enhancements to streamline the passenger experience. Terminal 2 boasts double the number of automated check-in kiosks and bag drop machines, making the check-in process quicker and more convenient. Expanded immigration halls provide additional automated immigration lanes, ensuring smoother immigration procedures. Notably, Terminal 2 introduces automated Special Assistance Lanes in both the arrival and departure areas, demonstrating Changi's commitment to accessibility for all travelers. Furthermore, a new automated baggage storage system with the capacity to handle 2,400 bags has been installed.


Passengers can enjoy a "quick and seamless" check-in experience using the automated kiosks. Photo courtesy of Changi Airport
Passengers can enjoy a "quick and seamless" check-in experience using the automated kiosks. Photo courtesy of Changi Airport

Embracing Nature and Art

The revamped terminal embraces a nature-themed design with green columns adorned with plants, creating a serene and visually appealing atmosphere. Passengers will be captivated by the 14-meter-tall digital display in the departure hall known as "The Wonderfall," which mimics a cascading waterfall. In a creative transformation, the old flight information display flip board in the departure hall has been turned into a kinetic art display with Solari Board flaps, adding an artistic touch.


Green columns bring a natural feel to both the Arrival and Departure Halls at Terminal 2. Photo courtesy of Changi Airport
Green columns bring a natural feel to both the Arrival and Departure Halls at Terminal 2. Photo courtesy of Changi Airport
The repurposed flight information display allows visitors to make personalized art by taking a photo or choosing a preset image. Photo courtesy of Changi Airport
The repurposed flight information display allows visitors to make personalized art by taking a photo or choosing a preset image. Photo courtesy of Changi Airport

Tranquil Oasis and Shopping Delights

Within the transit area, travelers can explore the Enchanted Garden, which features a wide variety of orchids and soft ferns, providing a tranquil oasis within the bustling airport environment. A two-story Lotte Duty-Free Wines & Spirits store awaits, where a robot bartender crafts cocktails for visitors, while the upper level offers a lounge with 18 different whiskeys. A spacious dining area with panoramic views of the airport tarmac presents travelers with an array of famous culinary options.


The 14-meter-tall Wonderfall, flanked by two living vertical gardens. Photo courtesy of Changi Airport
The 14-meter-tall Wonderfall, flanked by two living vertical gardens. Photo courtesy of Changi Airport


A Journey from Delay to Completion

The ambitious upgrade of Terminal 2, which commenced in January 2020, encountered delays primarily due to the challenges posed by the COVID-19 pandemic. Arrival operations resumed in May 2022, and departure operations officially started in October 2022. The successful completion of this extensive renovation is a significant milestone for Changi Airport, reaffirming its status as a world-class aviation hub and ensuring an elevated travel experience for all passengers.


Dreamscape is a new garden with a digital sky. Photo courtesy of Changi Airport
Dreamscape is a new garden with a digital sky. Photo courtesy of Changi Airport

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